Exceptional service from outstanding people

Over the years Mayo Wynne Baxter has grown to become one of the largest and most respected law firms in the South East. This respect comes from both our clients and other law firms.

We pride ourselves on putting the client first and were one of the first law firms to have a Service Level Agreement so that our clients know the minimum standards of service they can expect from us.

We have introduced a system requesting your feedback, called Feedback Direct.  If you decide to instruct this firm, you may receive an email request for feedback in relation to the service you have received.  It is always good to receive positive comments, but if you have any concerns, please let us know, so that we can investigate and put things right for you.

As part of our process of continually measuring and improving our client service we also carry out Mystery Shopping.