Like many businesses, we are constantly assessing the developing COVID-19 situation and how we can ensure that our clients and staff are safe whilst continuing to deliver our services. In advance of the Prime Minister’s announcement last night we had been planning a number of contingencies and we now feel it is time to take further positive action.
We have taken the decision to close our offices from 5.30pm today until further notice and work remotely from home. Whilst face to face meetings can be hugely beneficial for our clients, we are able to still provide an exceptional service and deliver the outcomes our clients need using technology that reduces the need for physical contact.
Fortunately we have invested heavily in our IT infrastructure, communications and practice management technology and these investments have enabled us to react quickly and implement changes to our working practices to ensure that the health and wellbeing of our people and our clients is dealt with as the highest priority.
For some time, we have operated a flexible workplace and have already empowered many of our legal advisors and support teams to work from home. We operate a virtual network and have a range of communication platforms available to us. This means that although our physical offices may be closed, we are very much open for business.
Whilst it is far from ‘business as usual’ for any of us, we have the very best technology available to deliver the highest possible levels of service, even in these challenging times.
We have also taken the decision to seal the letterboxes at our offices so you will not be able to drop off documents to us. As the offices will be unmanned, we do not want your important documents to be left unattended so we ask that any correspondence should be sent via Royal Mail to:
Mayo Wynne Baxter
3 Bell Lane
We have published the direct dial telephone numbers for many of our staff on our website (https://www.mayowynnebaxter.co.uk/our-people/) and you can also send messages directly to them through their profile pages.
If you have any further queries at all then please contact our client service team on 0800 84 94 101 or by email firstname.lastname@example.org but rest assured we are still here to help.