Lucy Tarrant | Mayo Wynne Baxter
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Crying over spilt (insolvent) milk

In last weekend’s Independent on Sunday one of my journalist idols, Janet Street Porter, hit the commentary nail absolutely on the head.  She opined that ultimately the face of our high street is changing but that does not mean to say it is for the worse. The recent demise of Blockbusters, HMV, Jessops, Comet, Clinton… Read the rest of this post (No Comments)

From little acorns to mighty oaks

Long ago in 2005, my then assistant and I met with a factoring and invoice discounting company called Venture Finance PLC with ambitious hopes of winning them over to our fledgling debt recovery department. We met with Sean Weston and Caroline Godfrey, over lunch, at Seven Dials Restaurant in Brighton, and I set about selling… Read the rest of this post (No Comments)

The OFT’s Debt Collection Guidance…Really?!

Sometimes a document is published that makes me despair. The Office of Fair Trading’s Debt Collection Guidance (for all businesses engaged in the recovery of consumer credit debts), originally published in July 2003 and updated in October 2011, is one such document. Not, as you may assume from my jaundiced tone, because it is badly… Read the rest of this post (No Comments)


One of my many useless sayings is that the only type of good client is a paying client. So often I hear clients that come to me to recover an unpaid invoice say that the customer who hasn’t paid them is a good client. Well they’re not. My client’s worry about preserving an ongoing business… Read the rest of this post (No Comments)

Statutory demands: Advice from a gamekeeper turned poacher

Would you know what to do if you were served with a Statutory Demand? I’m sure it won’t happen to you, but would you know what to do if it did? Don’t bury your head in the sand, the clock is ticking. If you don’t apply to set it aside within 18 days of it… Read the rest of this post (No Comments)


Neither the Courts nor the Insolvency Rules uphold them as a method of Debt Recovery, but the efficacy of Statutory Demands is undeniable when used properly. Many urban myths surround personal insolvency, one of which being that is quick, easy and immediately fruitful to make someone bankrupt. Not true. Procedures must be followed, but when… Read the rest of this post (4 Comments)


Not a highly philosophical discussion topic, but a crucial one for anyone owed money. With the level of commercial debt rising but court recovery reducing, the decision whether to sue is more critical than ever. With the right legal advice, litigation can maximise recovery and is a vital tool in the debt recovery armoury. Instigating… Read the rest of this post (No Comments)


I am willing to wager that a lot of you did not even know there was such a thing. Well there is, and with a staggering £24 billion owed to SMEs inBritain, isn’t it time you signed up to it? The Prompt Payment Code was developed by Bacs and the Institute of Credit Management (ICM),… Read the rest of this post (No Comments)