This Court of Appeal case considers a local authority’s duty of care to a user of a park and ride scheme and whether it should have warned the Claimant of a known hazard at his destination.
Circumstances of the Claim
On 10th December 2008, the claimant – a Mr Fernquest – had driven from his home to a park and ride facility in Swansea. He parked his car and caught one of the buses to the city centre. The park and ride bus service was run by the local authority in partnership with a bus company, who operated the bus itself. The local authority were also the owner and occupier of the car park. On reaching a bus stop in the city centre, the Claimant got off the bus and slipped on an icy pavement near to the stop, breaking his wrist. The bus driver had warned the Claimant on his getting of the bus, but the Claimant had a degree of hearing loss and did not hear the warning.
The bus driver had previously seen another accident on the icy pavement that day. About 90 minutes before the Claimant’s accident happened, the bus driver had asked the local authority’s park and ride attendant to report the icy pavement to their Highways Department, which he did. However, due to the high level of calls the Highways Department were receiving due to the bad weather, no one was able to attend the scene prior to the accident, as they were responding to reports which had been given a higher priority.
At Trial
The Claimant had issued proceedings against the local authority alleging that:
i) They had failed “to ensure, so far as is reasonably practicable, that safe passage along a highway is not endangered by snow or ice” under s 41(1)(a) of the Highways Act 1980.
ii) They were negligent due to their role in the operation of the park and ride service.
Responding to the claim under s41(1)(a), the local authority gave evidence in support of its winter maintenance plan including:
- The precautionary gritting of some roads when the weather forecast warranted it, but not the precautionary gritting of footways.
- That before dawn, a highway inspector would assess some selected footways, such as those in main shopping areas, designated safe routes to schools and major transport interchanges. If necessary, they could order these areas to be gritted.
- On the overnight inspection before the Claimant’s accident, the city centre was noted to have been dry and ice-free. However, as the weather later changed, any reports of snow and ice on the roads or pavements were attended to as quickly as possible, depending on the availability and location of the highways crews and the priority attached to the complaint. Not all of the reports being received could be attended to.
Judgment
The Trial Judge found that the Claimant’s claim under s41 failed, as there had been no breach of its statutory duty. Commenting on its winter maintenance policy, the Judge stated that the local authority had a proper system in place to ensure that the important highways were gritted before the less important ones, with carriageways being given priority over footways. The Judge also found that the selective inspection of certain footways was also satisfactory and accepted that there would inevitably be a delay in responding to the numerous reports of icy pavements, when considering the available resources of staff and grit and the demands from the public.
Turning to the negligence claim, the Judge held that the authority had not been negligent in continuing to operate the park and ride service, despite the weather, as it was perfectly possible for pedestrians to be careful and avoid slipping.
However, the Judge concluded that in no way would it have been unfair, unjust or unreasonable to have expected the local authority to warn passengers of the ice near the city centre bus stop. By failing to warn passengers before they boarded the bus of the icy conditions, the authority had been negligent and in breach of the duty of care owed to the passengers.
The local authority was on notice of the danger presented by the ice close to the bus stop, following the message relayed to it by the bus driver. It had also known that it would not be able to deal with the ice promptly in its capacity as the highway authority and that the ice would therefore remain there, constituting a slipping hazard.
Given the relationship between the local authority, being the provider of the park and ride service and the Claimant, paying for that service, the local authority’s knowledge of firstly, the hazard and secondly, that the Claimant – unless warned – would have been unaware of that hazard, created such a proximity or neighbourhood between the parties that it gave rise to a duty of care. Further, the risk of injury had been plainly foreseeable.
On Appeal
The local authority appealed, submitting that the Judge had erred in his conclusion, going beyond any existing authority on the duty of care owed to passengers and had created an unwarranted extension of the ambit of a bus operator’s duty of care. There was no proximity between the parties as the bus journey was over and that in any event it was not fair, just and reasonable to impose such a duty.
On the facts, the Judge had erred in law. To hold bus companies liable to compensate passengers who, shortly after getting off, fell over near to bus stops, due to a hazard – such as ice– which they were aware of but failed to warn passengers of as they boarded, would create a considerable burden and extension of the law of negligence, which was difficult to justify.
The local authority was not the actual carrier, meaning that the relationship between it and the Claimant was more remote, making it harder to justify such a duty. Any duty that the bus company owed to the Claimant was discharged when the bus driver warned him as he got off.
The hazard in itself had not been a particularly unusual one and in fact, it had been one which the public could have been expected to have been aware of and to guard against on that particular day. It was noted that the Claimant had driven to the park and ride and as a road user it would have been obvious to him that there was a risk of ice.
This was one of those accidents that was nobody’s fault. The appeal was allowed.
By Michael Mulcare